No! You can place your order before Bid Day. Once your student receives your bid, simply reply to your order confirmation email with her sorority name and we will customize the bundle accordingly.

Yes! Local pickup is available at all Paper Affair locations. You'll be able to choose your preferred pickup location during checkout when eligible.

We gladly accept returns of most items within 30 days of the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please include the original order confirmation or packing slip when returning an item.

Personalized items and jewelry are final sale.

To cancel or modify an order, please reach out to us as soon as possible. If the order has not yet been shipped, we will make every effort to fulfill your request. However, if the order has already been shipped, you may need to follow our return policy to proceed with a return.

Orders are processed within 1-3 business days, then shipped based on your selected shipping method at checkout. Personalized items may require additional processing time.

Yes! We offer a variety of personalization services including embroidery, engraving, leather stamping, UV printing, and more. Personalization options vary by product and will be listed on the product page.

For most products, we do not provide proofs. Please double-check all spelling, capitalization, and dates before placing your order. Proofs may be available for custom stationery and invitation orders.